
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS


Rita Mckee, 04/21/2025I am totally Amazed at the level of service i received. My story I was driving back to Florida from Virginia and I ran over something on the highway. I luckily pulled off at Walterboro . I stopped at a Verizon store and they told me there was 2 auto stores in town . But only go to Paul's because the other would rip you off. I called and was taken in right away. I was concerned that it was going to be expensive and I would have to wait very long time I waited maybe 10 mins and was taken care off. I was nervous I had no idea what to expect. I saw the manager taking care of another lady and was blown away at the level of service she received . At that point I started breathing. Then mine was ready he asked my name and advised me not to run over anything else on the highway. Mose friendly customer service oriented shop I have ever experienced. As I said I live in Florida and I wish I had such a trust worthy shop as this . The people in Walterboro you are very lucky. If I was you I would go nowhere else . A Big Thank you for your amazing service and hospitality. I hope I have conveyed just how amazing this place is . It was like walking back in time when customers came first. Thank you so much Rita mckee
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